Friday, 3 September 2010

Waste water spillage - an update

Further to the update on the waste water spillage concern on Riverside Drive I highlighted earlier this week, I have now received the following update from Scottish Water :

"Subject: RE: Riverside Drive - waste water spillage concern

Dear Fraser

I am writing with an update regarding the flooding at Riverside Drive, Dundee.

During heavy rainfall and high tides, we believe the Combined Sewer Overflow (CSO) in this area is unable to spill to the nearby watercourse and as a result backs up the system and discharges at Riverside Drive. A CSO is a relief point when it is raining and allows a controlled discharge to a suitable watercourse to prevent flooding. We are currently arranging for the CSO to be jetted to ensure it is able to operate at full capacity.

Once this work is carried out we will continue to monitor the flooding at this location to determine if any further work is required. It is also very important that customers phone our customer helpline on 0845 601 8855 whenever there is any sewage spilling from the sewers as we can arrange for the area to be cleaned up as quickly as possible, This will also help us monitor the extent and frequency of the problem at this location.

I will update you again once a date for this work is known. If you have any questions regarding the above work please do not hesitate to contact me."