The 69 bus service runs across the West End only three times a day on weekdays but it is a very useful service for those residents who live on the streets it serves that are not visited by any other buses. However, I have had complaints about its punctuality recently and, in particular, the failure of any bus to turn up at all earlier this week.
I have been in touch with Stagecoach Strathtay about this and have received the following initial response:
"Fraser,
I am conducting a investigation into this complaint with regard to the 69 service.
I do understand that there was a breakdown with the bus on this day but the person who dealt with it is on holiday till next week, so on his return I will ask him about this.
In the meantime I can only a apologise for any inconvenience caused due to this and assure you that we are striving to minimise any inconvenience due to breakdowns."
I have been in touch with Stagecoach Strathtay about this and have received the following initial response:
"Fraser,
I am conducting a investigation into this complaint with regard to the 69 service.
I do understand that there was a breakdown with the bus on this day but the person who dealt with it is on holiday till next week, so on his return I will ask him about this.
In the meantime I can only a apologise for any inconvenience caused due to this and assure you that we are striving to minimise any inconvenience due to breakdowns."