Following the concerns about West End Ward tenant Mr John Melville's heating system breakdowns reported on the blog in the past few days, the housing department has confirmed to me that it is pulling together full data on heating system faults so that the department can complete an analysis of the issues and compile a report on any necessary actions. Such action is necessary to ensure that there are systems in place to ensure that this sort of continual heating breakdown problem does not happen to another tenant in the future.
There is more on this issue in this morning's "Courier" - you can read this by clicking on the headline above.