The Courier today carried the concerns of residents at Sinderins Court about the recurring problems with the lift in the sheltered housing complex, including my comment that I had immediately contacted the landlord (Home Scotland) about this.
I am pleased to say that the lift was back on as of this afternoon, but the substantive issue (ie permanent and lasting repair) remains to be achieved. I quote the area manager for Home Scotland :
"I have been able to get a full update from our Maintenance Team in response to your query.
We have being trying to resolve the problem of the lift for some weeks now with the engineers being out on approximately 17 occasions, the difficulty being that the fault is intermittent. Our Maintenance Team are in daily contact with the lift engineers who have had their top technicians on site on a regular basis in an effort to rectify the lift problem. The technicians were on site for one and a half days last week and on Thursday ran the lift for such a long period that it began to overheat - all without failure. Regrettably the lift broke down again on Thursday night. A new part was fitted on Friday which was hoped would resolve the problem but unfortunately the lift failed again around lunchtime on Saturday. Engineers attended but were not able to resolve the problem and it had to be left off lest it fail again.
The lift consultant is to meet in Dundee on Friday with the head engineer of Thyssen Drupp to try to bring forward a speedy resolution.
I can assure you that the situation is being closely monitored and the breakdowns are not being treated lightly. We obviously regret the inconvenience and hardship this is causing our tenants, while every effort is being made to rectify the problem as early as possible."
We have being trying to resolve the problem of the lift for some weeks now with the engineers being out on approximately 17 occasions, the difficulty being that the fault is intermittent. Our Maintenance Team are in daily contact with the lift engineers who have had their top technicians on site on a regular basis in an effort to rectify the lift problem. The technicians were on site for one and a half days last week and on Thursday ran the lift for such a long period that it began to overheat - all without failure. Regrettably the lift broke down again on Thursday night. A new part was fitted on Friday which was hoped would resolve the problem but unfortunately the lift failed again around lunchtime on Saturday. Engineers attended but were not able to resolve the problem and it had to be left off lest it fail again.
The lift consultant is to meet in Dundee on Friday with the head engineer of Thyssen Drupp to try to bring forward a speedy resolution.
I can assure you that the situation is being closely monitored and the breakdowns are not being treated lightly. We obviously regret the inconvenience and hardship this is causing our tenants, while every effort is being made to rectify the problem as early as possible."
On another matter, I have asked the City Council to promptly tackle
complaints about rubbish overflowing the waste bins on Magdalen Green (see right). The Chair of Friends of Magdalen Green and I discussed the matter today & we agreed that there is a need for larger (and more) bins. And that's exactly what I have asked of Dundee City Council.
complaints about rubbish overflowing the waste bins on Magdalen Green (see right). The Chair of Friends of Magdalen Green and I discussed the matter today & we agreed that there is a need for larger (and more) bins. And that's exactly what I have asked of Dundee City Council.